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Legal
Effective date: June 2026
Welcome to Sparexo. These Terms & Conditions ("Terms") govern your access to and use of our website at www.sparexo.com ("Site") and any purchases made through it. By accessing the Site or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site. These Terms form a legally binding agreement between you and Sparexo, a brand of Phone Tech ("Company," "we," "our," or "us").
All content on this Site — including text, graphics, logos, images, product photographs, and software — is the intellectual property of Sparexo and is protected under applicable laws.
Cosmetic condition of spare parts
Replacement earbuds, charging cases, neckband parts and phone spare parts are functional components, not retail-boxed consumer units. They may show light cosmetic marks — fine scratches, small dents, or scuffing on the shell — from handling, testing and storage.
Every unit is powered on, charged and tested before dispatch, and we do not ship a part that fails that test. Cosmetic marks that do not affect fit, function, pairing or charging are normal for this category and are not a valid ground for return or refund. Because this condition is disclosed before purchase, an item showing such marks matches its description and is not eligible for return under our Return Policy.
A part that does not power on, charge, or work as intended is a different matter entirely — that is a defect, fully refunded with shipping covered both ways.
For cancellations and returns, please see our Cancellation Policy, Return Policy, and Refund Policy.
Your personal information is collected and handled in accordance with our Privacy Policy. While we use industry-standard safeguards, no method of data transmission over the internet is 100% secure. By using this website, you consent to the collection and use of your information as described in our Privacy Policy.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
These Terms are governed by and construed in accordance with the laws of India, specifically the laws of the State of Haryana. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.
Before initiating any legal proceedings, we encourage you to contact us at support@sparexo.com — most issues can be resolved quickly and amicably.
For any questions about these Terms, reach out to us:
Sparexo (a brand of Phone Tech)