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Policies
We are committed to high-quality products and a smooth shopping experience. This Return Policy explains the conditions under which returns, refunds, or replacements may be issued.
Effective date: June 2026
7-Day Window
From date of delivery
Original Packaging
With proof of purchase
5–10 Day Refund
To original payment method
Easy Replacements
Subject to stock
01
You may request a return or refund if:
To be eligible:
02
We do not accept returns or provide refunds for:
03
Email us
Email us at [email protected] with your order details and reason for return.
Get return instructions
After review, we will provide the return instructions.
Inspection
Once we receive and inspect the returned item, we will update you on the refund status.
Refund issued
Approved refunds will be processed to your original payment method within 5–10 business days.
04
If preferred, a replacement can be provided instead of a refund (subject to stock availability). Exchanges are available for:
05
If the return is due to our error (damaged, defective, or incorrect item), Sparexo will cover the return shipping cost.
For all other return reasons, the buyer is responsible for return shipping fees.
06
For any questions about a return, reach out to us:
SparexoOur support team responds within 4 hours on business days. We're here to make this easy.