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By Vivo
May have light cosmetic marks
These are functional spare parts, not retail-boxed units — fine scratches or small dents on the shell are normal. Every one is powered on, charged and tested before we ship it, and we don’t send out a part that fails.
Because this is stated before you buy, cosmetic marks alone aren’t returnable. A part that won’t power on, charge or work is a different matter — that’s fully covered.
Product Highlights Fast Charging Support With Noise Cancellation With Deep Bass Up to 10 m Bluetooth Range Bluetooth Connectivity This listing is for the Charging Case option — please check the colour and side match the part you need before ordering.
No — this is the charging case only. It is for people whose buds are fine but whose case was lost, broken, or no longer holds charge.
Yes, provided they are the same model. Charge the new case for at least half an hour first, then run your model factory reset with both buds so they re-sync through the new case. The steps differ by brand — some models reset inside the case, others with both buds held outside it — so follow our reset guide for your brand, then forget the old entry in your phone Bluetooth settings and pair again.
This part is listed for Vivo TWS 3e buds Replacement — Charging Case. Match the exact model name on your device before ordering — a part from a different generation of the same product usually will not fit.
It is a compatible replacement part, tested for audio, charging and Bluetooth pairing before dispatch — not a Vivo-branded retail unit in sealed packaging. It fits and behaves like the original in daily use, which is why it costs a fraction of a new set.
Every part is tested before dispatch, and you have a 7-day replacement window from delivery. Record a short video while you unbox and first try the part — it settles a claim immediately. Contact support with your order number and we will replace it.
Yes, Cash on Delivery is available across India. You pay a ₹30 confirmation advance online when you place the order, and the balance to the courier at your door. Paying fully online instead is cheaper on shipping. A GST invoice is included either way.