How to Reset Samsung Galaxy Buds (There Is No Button Combination)

Step-by-step

1. 1First, the thing nobody tells you: there is no button combination

   Almost every "reset your earbuds" instruction on the internet is some version of hold both touch pads for ten seconds. On Galaxy Buds that does nothing. Samsung puts the factory reset inside the Galaxy Wearable app, and the only hardware action is a restart. If you have been holding the touch pads and wondering why nothing happens, this is why — the buds are working exactly as designed.

2. 2The hardware step you DO have: a restart

   Put both earbuds in the charging case and CLOSE the lid. Wait at least seven seconds, then open it and take them out. They restart and reconnect to your phone on their own. This is Samsung's own first troubleshooting step and it clears a surprising share of one-side-not-working problems without erasing anything.

3. 3Charge everything before you go further

   Samsung asks for at least 15% on both buds before a reset. A bud that runs flat mid-procedure looks exactly like a failed reset, and this is the single most common reason a second attempt succeeds where the first did not.

4. 4Factory reset — Galaxy Wearable app

   Open Galaxy Wearable on the phone the buds are paired to, and make sure BOTH earbuds are showing as connected. Then: on Buds+, Buds Live, Buds Pro and Buds2, tap Earbud settings, then Reset, then Reset again to confirm. On the original Galaxy Buds the path is different — About earbuds, then Reset earbuds, then Reset. Newer models follow the Buds2 path, though Samsung moves the label between versions, so look for Reset under the earbud settings section.

5. 5🔴 The catch with a replacement bud

   The app reset needs the buds CONNECTED to it — and a replacement bud you just bought is not paired to anything, so it cannot connect, so the official reset is not available for it. Do it in this order instead: reset the pair you still have FIRST, from the app, while the old bud is still connected. Then remove the earbuds from your phone's Bluetooth list, put the new bud and the surviving bud in the case together, close the lid for ten seconds, and open it. They sync to each other on the next connection.

6. 6If the app is not an option at all

   Where you cannot reach the app reset — the old bud is lost, or the buds never paired — remove or forget the earbuds on EVERY device that has ever connected to them, not just your phone. A laptop or a second phone that still holds the pairing will grab one bud the moment it powers on, which looks identical to a failed reset. Then do the close-the-lid restart and pair fresh.

7. 7Pair again, then test both sides

   Open the case near your phone and pick the buds in the Bluetooth list. Then play music and check audio in BOTH ears, and make a test call — the microphone often lives in one specific bud, so a call is the only way to catch a dead mic.

Common questions